Refund policy

WE GLADLY ACCEPT RETURNS AND EXCHANGES

  • Contact us ASAP
  • Dispatch items back within: 30 days

WE DON’T ACCEPT CANCELLATIONS ONCE THEY’VE LEFT OUR STUDIO

But please contact us if you have any problems with your order at ourweeprints@gmail.com

THE FOLLOWING ITEMS CAN’T BE RETURNED OR EXCHANGED

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

CONDITIONS OF RETURN

Return shipping is free. If the item is not returned in its original condition, the buyer is responsible for any loss in value.