Refund policy
WE GLADLY ACCEPT RETURNS AND EXCHANGES
- Contact us ASAP
- Dispatch items back within: 30 days
WE DON’T ACCEPT CANCELLATIONS ONCE THEY’VE LEFT OUR STUDIO
But please contact us if you have any problems with your order at ourweeprints@gmail.com
THE FOLLOWING ITEMS CAN’T BE RETURNED OR EXCHANGED
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
CONDITIONS OF RETURN
Return shipping is free. If the item is not returned in its original condition, the buyer is responsible for any loss in value.